Enabling retailers to offer local pickup points at checkout
Overview
In November 2025, Puma Growth Partners led a £6 million investment in HubBox.
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About
HubBox
Founded in 2015 by Sam Jarvis (CEO), Claire Jarvis (Chief of Staff), Greg Beszant (VP of Sales EMEA) and Jon Pawley (CTO), HubBox was created to solve the growing frustration with failed home deliveries and rising customer demand for convenient alternatives. Today, HubBox’s software enables retailers to offer local pickup points at checkout – giving customers more flexibility, helping retailers meet delivery expectations and allowing couriers to consolidate volumes and improve margins by increasing parcels per stop. The software integrates seamlessly with over 1,000 retail systems with HubBox now serving thousands of retailers across the UK, Europe and the US including GAP, Selfridges, Gymshark, Birkenstock and Macy’s. The software is also compatible with all major couriers’ OOH networks.
HubBox’s business model centres on close partnerships with major couriers including UPS, DPD, Royal Mail, Asendia, PostNord and DHL. The company’s innovative Funded License Program, where couriers fund access to HubBox software on behalf of retailers for an initial term, has proven to drive retailer adoption, and positions HubBox as the default OOH solution across the industry.
The global OOH delivery market is projected to grow from $29 billion to $54 billion by 2030¹, driven by consumer demand, regulatory pressures and sustainability goals. The number of European pickup points has grown from around 190,000 in 2019 to over 500,000²,³ today. HubBox is well positioned to capitalise on this growth, offering a solution that benefits couriers, retailers and shoppers alike.
Puma’s investment will support HubBox’s continued expansion across the UK, Europe and the US, further strengthen its strategic partnerships with major couriers and onboard new retailer clients.
Sources:
1 Mordor Intelligence: Out Of Home (OOH) Delivery Market Size & Share Analysis – Growth Trends & Forecasts (2025 – 2030)